How long will it take for my VeraCash account to be confirmed?

During the work week, it should take 24 to 48 hours. On the weekend, you will need to wait for the beginning of the following week for our Customer Service team to handle your registration.

Once all your documents have been submitted to our Customer Service team, we will verify their compliance before confirming your VeraCash account.

If the verification process is taking an abnormally long time, you can write to us by email at help@veracash.com or phone us on +33 (0)1 80 88 61 00 (Monday to Friday, 9 am to 6 pm CET).