How we can help?

Getting started on VeraCash

Useful information to create your VeraCash account for free.

• How do I register to open a VeraCash account?
• What documents do I need to submit to open a VeraCash account?
• How do I activate my card?

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My purchases

Buying gold or silver is very straightforward: by a bank transfer to your virtual IBAN or by credit card.

• How do I top up my VeraCash account?
• How do I get a personalized VeraCash IBAN?

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My payment card

Learn more about the VeraCash payment card associated with your precious metals account.

• What are the VeraCash card’s limits?
• What fees are charged for using the VeraCash Mastercard?

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My transactions

View your transaction history, report incidents or irregularities.

• How do I view my invoices and statements?

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Manage my account

Manage your profile and update your contact details and personal information.

• I lost my password/username/login ID. How can I recover it?
• How do I refer someone to become a VeraCash member?

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Learn more

Information on taxes, youth accounts, business accounts and safekeeping.

• How do I open a VeraCash youth account for my child?

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Migration 2021

All the answers to your questions concerning the migration to our new partner Treezor.

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