How we can help?

Getting started on VeraCash

Useful information to create your VeraCash account for free.

• How do I register to open a VeraCash account?
• What documents do I need to open a VeraCash account?
• How do I activate my card?

See all articles

My purchases

Buying gold or silver is very straightforward: by a bank transfer to your personal IBAN or by credit card.

• How do I top up my VeraCash account?
• How do I get a personalized VeraCash IBAN?

See all articles

My payment card

Learn more about the VeraCash payment card associated with your precious metals account.

• What are the VeraCash card’s limits?
• What fees are charged for using the VeraCash Mastercard?
• How do I get my card code?

See all articles

My transactions

View your transaction history, report incidents or irregularities.

• How do I view my invoices and statements?
• Why can’t I make a payment or withdrawal using my VeraCash card?

See all articles

Manage my account

Manage your profile and update your contact details and personal information.

• I lost my password/username/login ID. How can I recover it?
• How do I refer someone to become a VeraCash member?
• I can’t log in to my VeraCash account. What do I do?

See all articles

EUR holding account

Find here all the resources to understand the implementation of the EUR holding account and exploit all its possibilities

• What is the EUR holding account?
• How does the EUR holding account work?
• How do I convert my EUR deposits into precious metals?

See all articles

Learn more

Information on taxes, youth accounts, business accounts and safekeeping.

See all articles